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MooD International

Technical Delivery Consultant, Defence (South-West)

Delivery – Bristol, Gloucestershire
Department Delivery
Employment Type Full Time
Minimum Experience Entry-level
Compensation £22-28,000 DOE & benefits

This might be the one

Are you looking to secure your first or next step on a graduate career path within a market leading software and business solution delivery environment? 

Are you currently using software on a daily basis, e.g. in a frontline software support helpdesk role, ideally with some exposure to cloud deployment?

Are you looking to advance into a solution delivery role that uses a bespoke software product, and which puts the business user centre stage?  

We are looking for ambitious and technically minded people to work in our solution delivery team, with demonstrable enthusiasm and commitment to our goals; people who can grow with us as we grow the business 

We will provide you with structured learning and development opportunities in your role, and you will have a mentor assigned to support your development from the start of your employment

The role

These roles have been established at an exciting point in MooD’s journey.  We’re looking for ambitious achievers, technically minded individuals who can become experts in configuring our MooD software platform, and who enjoy working as part of a close knit and customer focussed team.  

Associate Consultants will make a valuable contribution to delivering customer projects, and from an early point, supporting MooD’s market leading customer outcomes.  MooD works with FTSE 250 companies and extensively with the MOD and other Government Departments.  Our approach uses the MooD software platform to tailor outcome driven customer solutions, which enable customers in turn to achieve their business objectives and ambitions.   

Associate Consultants will focus on configuring the MooD software platform, demonstrating to clients how they, among other things, can help satisfy their own customers, increase revenue and be innovative, really making them stand out from the crowd.

The ideal candidate will 

Be a tenacious and focused problem solver, with a commitment to exploiting and configuring bespoke software, to deliver innovative software solutions to end customers

Have a strong interest in business and technology, gained through undergraduate study or relevant commercial experience

Have customer facing experience and enjoy working with customers to resolve challenging technical queries

Have strong problem-solving skills, able to articulate the connection between business outcomes and IT enabled solutions

Be familiar with the fundamentals of database design, and have an aptitude for applying that theory and understanding to project situations

Have a strong interest in experimenting with evolving IT applications

Be willing to work flexibly around the demands of client engagements

Be willing and suitable to be security cleared for working on Government contracts

Main responsibilities

Assisting with solution delivery, engaging with individual customers & their business challenges, with a primary focus on configuring the MooD platform to business and project requirements and outcomes

Providing ongoing customer support, consultancy and training, ensuring that MooD solutions are embedded in the fabric of everyday customer activity, and making best practice accessible to the customer

Undertaking all aspects of delivery activity, contributing MooD software configuration expertise to the project delivery team, as well as engaging effectively with clients at all levels

Taking part in workshops with the customer to elaborate problems or design solutions

Working flexibly in small teams and on individual consulting projects

Playing an active role in the development of company collateral and intellectual property

Job location

The appointed post-holder will have a nominal base in MooD Offices in Bristol, 2 minutes’ walk from Temple Meads station.  This is a customer-facing delivery role, and the Associate Consultant will spend most their working time in Bristol with travel to other MooD Offices and client sites throughout England. 

Reward structure

Competitive basic starting salary £22,000 - £28,000 (dependent on experience), with progression, linked to skills & competency development, and milestone achievements

Comprehensive benefits package after initial 3 months’ review and confirmation in post

Structured development opportunities (work-based learning, external courses, industry courses, professional accreditation etc.), incorporating regular performance review and salary progression

Opportunity to progress your career within an innovative solutions delivery environment

Development & progression

This is a unique opportunity to join a boutique consultancy and software solution delivery organisation.  MooD International develops enterprise governance and performance solutions based on our own Queen’s Award-winning software platform.  The MooD Platform has a graphically rich, highly configurable Windows-based user interface, which provides leaders of large, complex organisations with a tool to aid simplicity and gain transparency and control of their business.

 Being part of the MooD team means that you will work in an award winning and market leading technology environment, with the reality of greater autonomy, ownership and visibility from the start.   MooD International is an innovative and exciting business with a cutting-edge product and an enviable client community.  Join MooD, and you join a team of talented professionals; people who are ambitious to make their mark within an evolving business, enjoying the security and benefits of an established company, coupled with the exciting prospect of professional growth.  MooD is a growing business, with offices in York, Bristol and London and ambitious plans for further expansion.  Are you ready to join us on our journey?

Thinking of applying for this role?

Have a look at this video which gives you an insight into being part of the MooD team.

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  • Location
    Bristol, Gloucestershire
  • Department
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    £22-28,000 DOE & benefits
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